Order Process

At Tilly & Co Memorial Jewellery, we lovingly craft bespoke keepsakes to honour the memory of those who matter most. Here’s how to place your order:

1. Choose Your Piece
Browse our collection and select the item that feels right for you whether it's a ring, pendant, bracelet, or charm.

2. Confirm Your Ring Size
If you’re ordering a ring and unsure of your size, you can use the enclosed ring sizer or we recommend visit a local jeweller if you are choosing a Gold ring, REMEMBER It cannot be resized once ordered.

3. Place Your Order
After you have placed your order, I will send you a FREE inclusion pack after your order to help you send ashes, hair, fur, or other memories securely. Includes a guide, prepaid return envelope, and ring sizer for the perfect fit.

4. Free Inclusion Pack

If you’re unsure how to send your inclusion, don’t worry. After your order is placed, I will send you a Free Inclusion Pack containing everything you need to safely send your Inclusions.

Your pack includes:

A guide to sending your inclusions securely
A prepaid return envelope
A ring sizer to ensure the perfect fit

We recommend choosing the Free inclusion pack if this is your first time sending ashes, hair, fur, or other treasured materials. It’s completely free of charge and designed to make the process simple, safe, and stress-free.

5. Creation Timeline
Once we’ve received your inclusions, your jewellery will be handmade with care. Production takes approximately 4- 6 weeks, from receiving your Inclusion for setting and finishing. Timelines may vary depending on your chosen piece and our current order volume.

Welcome to Tilly & Co Memorial Jewellery Ltd. The Current turnaround time is approx. 6 weeks, excluding 9ct Gold and Custom pieces..

Order Process

At Tilly & Co Memorial Jewellery, we lovingly craft bespoke keepsakes to honour the memory of those who matter most. Here’s how to place your order:

1. Choose Your Piece
Browse our collection and select the item that feels right for you whether it's a ring, pendant, bracelet, or charm.

2. Confirm Your Ring Size
If you’re ordering a ring and unsure of your size, you can use the enclosed ring sizer or we recommend visit a local jeweller if you are choosing a Gold ring, REMEMBER It cannot be resized once ordered.

3. Place Your Order
After you have placed your order, I will send you a FREE inclusion pack after your order to help you send ashes, hair, fur, or other memories securely. Includes a guide, prepaid return envelope, and ring sizer for the perfect fit.

4. Free Inclusion Pack

5. Creation Timeline
Once we’ve received your inclusions, your jewellery will be handmade with care. Production takes approximately 4- 6 weeks, from receiving your Inclusion for setting and finishing. Timelines may vary depending on your chosen piece and our current order volume.

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Care & Guidance

Terms and Conditions

Tilly & Co Memorial Jewellery Ltd. Registered Company 16179276

Welcome to Tilly & Co Memorial Jewellery Ltd. The Current turnaround time is approx. 6 weeks, excluding 9ct Gold and Custom pieces..

Order Process

​At Tilly & Co Memorial Jewellery, we lovingly craft bespoke keepsakes to honour the memory of those who matter most. Here’s how to place your order:

1. Choose Your Piece Browse our collection and select the item that feels right for you whether it's a ring, pendant, bracelet, or charm.

​

2. Confirm Your Ring Size If you’re ordering a ring and unsure of your size, you can use the enclosed ring sizer or we recommend visit a local jeweller if you are choosing a Gold ring, REMEMBER It cannot be resized once ordered.

​

3. Place Your Order After you have placed your order, I will send you a FREE inclusion pack after your order to help you send ashes, hair, fur, or other memories securely. Includes a guide, prepaid return envelope, and ring sizer for the perfect fit.

​

4. Free Inclusion Pack

​

5. Creation Timeline Once we’ve received your inclusions, your jewellery will be handmade with care. Production takes approximately 4- 6 weeks, from receiving your Inclusion for setting and finishing. Timelines may vary depending on your chosen piece and our current order volume.

​

At Tilly & Co Memorial Jewellery, we lovingly craft bespoke keepsakes to honour the memory of those who matter most. Here’s how to place your order:

1. Choose Your Piece
Browse our collection and select the item that feels right for you whether it's a ring, pendant, bracelet, or charm.

2. Confirm Your Ring Size
If you’re ordering a ring and unsure of your size, you can use the enclosed ring sizer or we recommend visit a local jeweller if you are choosing a Gold ring, REMEMBER It cannot be resized once ordered.

3. Place Your Order
After you have placed your order, I will send you a FREE inclusion pack after your order to help you send ashes, hair, fur, or other memories securely. Includes a guide, prepaid return envelope, and ring sizer for the perfect fit.

5. Creation Timeline
Once we’ve received your inclusions, your jewellery will be handmade with care. Production takes approximately 4- 6 weeks, from receiving your Inclusion for setting and finishing. Timelines may vary depending on your chosen piece and our current order volume.